Legal

Refund policy

Last updated 6 November 2026.

• Monthly plans: cancel any time. The plan runs to the end of the month you paid for; no partial refunds.
• Yearly plans: full refund if you cancel within 14 days of paying. After that the plan runs to the end of the year.
• Extra storage: not refundable once used.
• Mistakes on our side: if we charged you wrongly or the service was unavailable for a long time, tell us and we will put it right.

How to ask

Email [email protected] with your firm or company name. Customers abroad can also manage or cancel their plan in the customer portal of our payment partner. Refunds go back to the original payment method.